Introduction
“Salik”, meaning open or
clear in Arabic, is Dubai’s new electronic toll system offered by Roads and Transport Authority. Salik
utilizes the latest technology to achieve free flow operation with no toll
booths, no toll collectors, and no impact to traffic flow. Each time your
vehicle passes through a Salik tolling point, a toll of AED 4 will be deducted
from your prepaid toll account using advanced Radio Frequency Identification
(RFID) technology. See how it works..
Location of
Tolling Gates
There are four tolling gates: Al Garhoud Bridge (both directions),
Sheikh Zayed Road near Mall of the Emirates (both directions), Al Maktoum
Bridge (both directions) and Al Safa Park Bridge on Sheikh Zayed Road (both
directions).
Salik
Tag
Salik tag represents the latest generation technology in tolling, operates with
no battery or moving parts, and it should last the life of your
windshield.
It works in all
weather conditions and speeds, and provides highly accurate and reliable
identification of your vehicle to the system.
How to
register
• Fill out the application form at any of RTA Salik outlets (Petrol Stations
and selected branches of Dubai Islamic Bank and Emirate
Bank). Or apply online
• Hand over the form, the required documents and fees. After verifying the
information, you receive your Salik kit which contains the tag.
• Salik tag must be affixed to your windshield to operate properly and cannot
be removed from your vehicle windshield without damaging the tag (see
installation instruction here)
• When your information is registered in the system, you receive an SMS with
your account number and PIN which you can use to access your account
Documents
Required:
• A copy of the car registration card
• A copy of the trade license (for companies)
Fees
• AED 100 for issuing the tag (including AED 50 credit)
Salik
Credit
The tag can be topped up through the same outlets after quoting the account
number, or by logging
into the Salik website. Regular SMS messages are sent to subscribers when
their card needs to be topped up.
Penalties
1- Crossing the
toll gate without having the tag fixed
A penalty
of AED100 for the first time, AED 200 if the offence is repeated, and Dh400 for
the third time. Check for violations online. (No login required, only
knowledge of license plate numbers)
2- Lack of
sufficient credit on the card
AED50
penalty at each crossing. An SMS will also be sent once a toll gate violation
is committed. Should the credit be topped up within two working days, the
offence will be waived.
FAQs
Will I have a separate account for every tag?
No. Each
account can have multiple tags, one for each vehicle. However, each account
will have one account owner and one associated mobile number for communicating
account information.
Can I add
vehicles (tags) to my account?
Yes. When
you fill up the application, just indicate that you have an existing account
and let the RTA know the number and it will add the tag to your
account.
What if I sell
my vehicle?
Call the
Salik Customer Service Centre right away to deactivate your Salik tag so your
account is not linked to a vehicle you no longer own. You should also remove
the tag from the windshield when you sell your vehicle. If you purchase a new
vehicle, you will need to contact the Salik Customer Service Centre to purchase
a new tag or buy one at a retail location.
What if I damage
or lose my tag?
If your
Salik tag gets damaged or lost the vehicle owner will need to pay for a new tag
to replace it.
Someone else was
driving my car at the time of violation. Do I have to pay?
Yes. The owner of the vehicle is responsible for any toll violation, regardless
of who was driving at the time the violation occurred.
For more
information, please visit www.salik.ae or call 800 SALIK (72545)
Related
Topics
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Disclaimer
Even as Dubai
eGovernment strives to ease your life in Dubai, we cannot guarantee 100 % that
the information provided on these pages is accurate and up-to-date, since all
information and procedures are subject to change and revision by the concerned
authorities. | 
