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Dubai Electricity and Water Authority

DEWA provides vital electricity and water supply to customers across the emirate of Dubai. DEWA strives to provide the best possible customer services with reliable, clean and safe electricity and water. 

Dubai Electricity and Water Authority (DEWA) was established in 1992 after the merger of Dubai Electric Company and the Dubai Water Department that had been operating independently since 1959.
 
Today DEWA employs a workforce of over 6000 employees who constantly endeavour to see that both the quantity and quality of services provided are of the highest standards in consistency and reliability. In line with its vision and keeping in pace with developments in technology, DEWA is among the first batch of local authorities to become completely eEnabled and its website reflects the ongoing efforts to communicate effectively with its customers and to provide eGovernment services and up-to-date information for online users.


Contact Information:

Phone:(+9714) 3244444
Fax:(+9714) 3248111
Email:customercare@dewa.gov.ae
P.O.Box:564

To see DEWA's eServices
For more information, please visit DEWA website.

 

Department Name

Dubai Electricity and Water Authority

Entity Classification

Authority

Group Name

Public Authorities

Rank

5

Small Logo

Large Logo

Description

DEWA provides vital electricity and water supply to customers across the emirate of Dubai. DEWA strives to provide the best possible customer services with reliable, clean and safe electricity and water. 

Dubai Electricity and Water Authority (DEWA) was established in 1992 after the merger of Dubai Electric Company and the Dubai Water Department that had been operating independently since 1959.
 
Today DEWA employs a workforce of over 6000 employees who constantly endeavour to see that both the quantity and quality of services provided are of the highest standards in consistency and reliability. In line with its vision and keeping in pace with developments in technology, DEWA is among the first batch of local authorities to become completely eEnabled and its website reflects the ongoing efforts to communicate effectively with its customers and to provide eGovernment services and up-to-date information for online users.


Contact Information:

Phone:(+9714) 3244444
Fax:(+9714) 3248111
Email:customercare@dewa.gov.ae
P.O.Box:564

To see DEWA's eServices
For more information, please visit DEWA website.

 

MostUsedeService

Bill payment notification of new bill; Clearance for electricity / water bills; Activation of electricity and water supply; Outstanding bill information

MostUsedeService:EnglishURLText

Bill payment notification of new bill; Clearance for electricity / water bills; Activation of electricity and water supply; Outstanding bill information

MostUsedeService:EnglishURL

http://portal.dewa.gov.ae; http://www.dewa.gov.ae/m/consumers/customerguide/service.aspx?v=&sno=108; https://e-services.dewa.gov.ae/ClearanceCertificate/Clearance_menu.aspx; https://e-services.dewa.gov.ae/activation/activationrequest.aspx

MostUsedeService:ArabicURLText

دفع الفاتورة (كهرباء، مياه، صرف صحي، رسوم السكن للبلدية; الإخطار عن وصول فاتورة جديدة (بالبريد الإلكتروني; براءة ذمة عن فواتير الكهرباء/المياه; طلب تشغيل إمدادات الكهرباء والمياه

MostUsedeService:ArabicURL

http://portal.dewa.gov.ae; http://www.dewa.gov.ae/arabic/m/consumers/customerguide/service.aspx?sno=108&v=; https://e-services.dewa.gov.ae/arabic/ClearanceCertificate/Clearance_menu.aspx; https://e-services.dewa.gov.ae/arabic/activation/activationrequest.aspx

Group Rank

2

Group Name Arabic

الهيئات العامة
Approval Status Approved
 

Attachments

Created at 27/06/2011 11:21 by Ali Developer
Last modified at 10/10/2012 08:47 by Aliasgar Khozem