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Contact us - dda
Contact us
Digital Dubai Authority
Dubai Design District, Building 1A, 11th Floor
Operating Hours:
Monday to Thursday from 7:30 - 15:30 (GMT +4)
Friday from 7:30 – 12:00 (GMT +4)
Call Center Operating Hours:
7 Days a week from 7:00AM - 10:00PM (GMT +4)
help@dubai.ae
600 56 0000
Feedback and Complaints
A unified customer platform with more than 40 Government Entities and other participating entities in Dubai, that is designed to connect Dubai customers, listen to their experience (Suggestions, Complaints, Comments) in an aim to continuous improvement in Dubai’s services and providing pioneering services to its customers.
Suggest a Bus Route
The Roads and Transport Authority (RTA) enables individuals to actively participate in shaping Dubai’s public transport network. Through the S’hail App, users can suggest new bus or marine routes and vote on existing proposals. This interactive feature empowers the community to contribute directly to improving transit accessibility and efficiency across the city.
Suggestions to Dubai Police
Dubai Police provides an online channel for the public to contribute to service improvement by submitting suggestions and ideas on services provided.
Contact Dubai Police Leaders
Dubai Police offers a digital service that facilitates direct communication between the public and senior leadership. By removing administrative barriers, this initiative ensures that public queries and feedback are addressed efficiently and transparently.
The Executive Council
Contact Dubai Government Entities
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